Terms of Use & Acceptance
Last updated: 08.07.2025

PLEASE READ CAREFULLY. By accessing or using PitchCalls — available at https://pitchcalls.com, including any subdomains thereof, and operated by Niches LLC, 1021 E Lincolnway, Suite #6717, Cheyenne, Wyoming 82001, USA — including its website, applications, widgets, and related services (collectively, the “Platform”), you (“you” or “User”) agree to be bound by the terms, conditions, disclaimers, and notices contained in this Terms & Privacy Policy (the “Agreement”).

1. Terms of Use & Acceptance
1.1 These Terms of Use govern your access to and use of the Platform and all associated services provided by PitchCalls.
1.2 By accessing or using the Platform, creating an account, or clicking “I agree” (or a similar button), you acknowledge that you have read, understood, and agree to be legally bound by this Agreement. If you do not agree to these Terms, you must not access or use the Platform.
1.3 Definitions
  • 1.3.1 User – Any individual or entity that accesses or uses the PitchCalls Platform, including investors, founders, and their authorized representatives.
  • 1.3.2 Investor – A User who registers on the Platform to receive matched pitch calls with startup founders based on specified investment criteria.
  • 1.3.3 Founder – A User who registers on the Platform to schedule pitch calls with matched investors to present their startup and seek funding.
  • 1.3.4 Pitch Call – A 10-minute video meeting scheduled via the Platform between a founder and an investor, based on matching filters such as stage, sector, geography, and availability.
  • 1.3.5 Auto-Booking Rules – The default Platform logic that automatically schedules a pitch call into an investor’s connected calendar when a founder meets the investor’s criteria. These rules are built-in and cannot be disabled by the investor.
  • 1.3.6 Success Fee – Any compensation contingent upon the completion of an investment transaction. PitchCalls does not charge or receive any success-based or transaction-based fees.
  • 1.3.7 Match – The result of an automated process that identifies alignment between a founder’s startup and an investor’s preferences, enabling a pitch call to be scheduled.
2. Eligibility & Investor Attestation
2.1 Minimum Age. You must be at least 18 years old and have the legal capacity to enter into binding contracts.
2.2 Accredited or Permitted Investor Status. By registering as an Investor, you confirm that at least one of the following applies:
  • 2.2.1 U.S. Investor – You are an Accredited Investor as defined under Rule 501(a) of Regulation D of the U.S. Securities Act of 1933.
  • 2.2.2 Non‑U.S. Investor – You are a non‑U.S. person participating in accordance with the securities laws and regulations of your jurisdiction and are not subject to U.S. securities restrictions.
  • 2.2.3 Entity Representative – You are acting on behalf of an entity that qualifies as an accredited, professional, or equivalent investor under applicable laws in its jurisdiction.
2.3 Local Legal Compliance. You are solely responsible for ensuring that your use of the Platform complies with all applicable securities, solicitation, marketing, and privacy laws in your jurisdiction.
3. Service Description & No‑Broker Disclaimer
3.1 PitchCalls provides a technology platform that matches founders and investors and schedules introductory 10‑minute video calls.
3.2 PitchCalls is not a broker‑dealer, investment adviser, exchange, alternative trading system (ATS), crowdfunding portal, or any other regulated financial intermediary.
3.3 PitchCalls does not:
  • 3.3.1 Recommend or endorse any securities;
  • 3.3.2 Negotiate, structure, or execute transactions;
  • 3.3.3 Hold or transfer customer funds or securities;
  • 3.3.4 Receive success-based or transaction-based compensation.
3.4 Founders pay a fixed per‑call fee for access to the scheduling system. Investors use the Platform free of charge.
3.5 All deal discussions, due diligence, negotiation of terms, and transfer of funds or equity occur off‑platform and are conducted solely at the discretion and risk of the involved parties.
3.6 PitchCalls does not independently verify the accuracy or completeness of any information provided by founders or investors. Users are solely responsible for conducting their own due diligence.
3.7 All investments carry risk. Users are solely responsible for evaluating opportunities and making independent decisions based on their own research and professional advice.
3.8 PitchCalls does not participate in securities offerings in any way and does not receive any transaction-based compensation. The Platform operates solely as a communication and scheduling tool.
3.9 PitchCalls does not offer, solicit, facilitate, or promote the purchase or sale of any securities. The Platform is designed for informational and scheduling purposes only and does not constitute investment advice, solicitation, or endorsement.
3.10 Users agree not to treat any content, profile, pitch call, or interaction on the Platform as an offer to buy or sell securities. PitchCalls does not endorse or verify any offering or opportunity.
3.11 Users are solely responsible for ensuring that their activities comply with all applicable securities, solicitation, marketing, and privacy laws in their jurisdiction.

4. User Obligations & Account Suspension
4.1 By using the Platform, you agree to:
  • 4.1.1 Provide true, accurate, and complete information during registration and use of the Platform (see Section 16 for categories of data collected);
  • 4.1.2 Maintain the security and confidentiality of your login credentials;
  • 4.1.3 Promptly update your information to ensure it remains accurate and current.
4.2 PitchCalls reserves the right to suspend, restrict, or terminate any User account or access to the Platform at its sole discretion, including but not limited to the following circumstances:
  • 4.2.1 Violation of this Agreement;
  • 4.2.2 Submission of false, outdated, or incomplete information;
  • 4.2.3 Misuse of the Platform or its features;
  • 4.2.4 Legal or regulatory requirements.
5. Pitch Call Scheduling & Investor Preferences
5.1 Investors set their preferences (such as sector, stage, geography, check size, and time availability) during onboarding. These preferences determine which startup Founders are eligible to schedule pitch calls.
5.2 Qualified Founders may book 10-minute pitch calls directly into the connected calendar of an Investor whose preferences they match.
5.3 Auto-Booking of Pitch Calls. By default, matched pitch calls are automatically scheduled without requiring manual confirmation by the Investor.
  • 5.3.1 Investors are not required to approve individual meeting requests.
  • 5.3.2 Investors retain full control and may cancel or reschedule any pitch call at any time without penalty.
  • 5.3.3 This auto-booking model is essential to the Platform’s efficiency, enabling Investors to meet high-signal Founders without friction.
6. Recording & Transcription
6.1 All Users acknowledge and agree that any Pitch Calls conducted via the Platform may be recorded. This consent is a condition of participation and applies automatically upon registration.
6.2 Recordings are used exclusively for internal operational purposes, including product improvement, enhancement of matching algorithms, dispute resolution, quality assurance, verification of attendance on pitch calls, and improving the overall user experience for both Founders and Investors. Recordings may also be used to generate summaries, insights, or recommendations to facilitate more effective future connections. Registration on the Platform constitutes consent to such uses.
6.3 Recordings are not published, sold, or shared publicly or with third parties without the User’s explicit consent.
6.4 PitchCalls may retain recordings indefinitely to support the operation and improvement of the Platform.
6.5 Users may request deletion of any specific recording by contacting info@pitchcalls.com. Requests will be honored unless PitchCalls is required to retain the recording for compliance, fraud prevention, quality assurance, or other legitimate operational purposes.
6.6 A visible ● Recording indicator will be displayed during each video call to notify all Users that recording is active.
7. User Conduct
7.1 You agree not to use the Platform for any unlawful, deceptive, or fraudulent purposes.
7.2 You agree not to impersonate any person or entity.
7.3 You agree not to post or transmit any content that is infringing, libellous, hateful, or otherwise objectionable.
7.4 You agree not to share material non-public information (MNPI) or third-party confidential data.
8. Intellectual Property
8.1 All content, code, design elements, trademarks, and other materials on the Platform are the property of PitchCalls or its licensors and are protected by applicable intellectual property laws.
8.2 Subject to your compliance with this Agreement, PitchCalls grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for its intended purpose.
8.3 You may not copy, modify, distribute, sell, reverse-engineer, or otherwise exploit any part of the Platform without prior written consent from PitchCalls.
9. Disclaimers
9.1 The Platform is provided on an “as is” and “as available” basis. PitchCalls makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy.
9.2 PitchCalls does not guarantee that:
  • 9.2.1 You will receive investment or funding
  • 9.2.2 Any particular number or quality of matches or pitch calls will occur
  • 9.2.3 Any information provided by Users (including investors or founders) is accurate, complete, or up-to-date
  • 9.2.4 The Platform will be uninterrupted, secure, or error-free
9.3 Users are solely responsible for evaluating any opportunity and for conducting their own independent due diligence. PitchCalls does not independently verify or validate User-submitted content.
9.4 PitchCalls disclaims all responsibility and liability for any actions, decisions, or agreements made by Users as a result of interactions through the Platform, including communications, investment decisions, or legal commitments between third parties.
9.5 No part of the Platform constitutes investment advice, legal counsel, or a recommendation or endorsement of any User, opportunity, or transaction.
10. Limitation of Liability
10.1 To the fullest extent permitted by applicable law, PitchCalls, its affiliates, officers, directors, employees, contractors, agents, or licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of the Platform.
10.2 This includes, without limitation, damages for lost profits, loss of data, business interruption, reputational harm, or other intangible losses, even if PitchCalls has been advised of the possibility of such damages.
10.3 PitchCalls shall not be liable for the conduct of any User or third party on or off the Platform, including any communications, meetings, or transactions that occur as a result of Platform use.
10.4 In no event shall the aggregate liability of PitchCalls for any and all claims exceed one hundred U.S. dollars (US $100), regardless of the form of action, whether in contract, tort, strict liability, or otherwise.
11. Termination
11.1 PitchCalls reserves the right to suspend, restrict, or terminate any User account or access to the Platform at its sole discretion, without prior notice or liability, including but not limited to:
  • 11.1.1 Violation of this Agreement
  • 11.1.2 Submission of false, outdated, or incomplete information
  • 11.1.3 Misuse of the Platform or its features
  • 11.1.4 Legal or regulatory requirements
  • 11.1.5 Suspected fraud, abuse, or security concerns
11.2 Users may terminate their account at any time by contacting info@pitchcalls.com. Termination will not relieve Users of any obligations or liabilities accrued prior to termination
11.3 Upon termination, all rights granted to the User under this Agreement will immediately cease. PitchCalls may, but is not obligated to, retain any data, communications, or call recordings associated with the terminated account, subject to applicable law and Section 21 (Data Retention)
11.4 The following sections shall survive termination: Sections 3 (Service Description & No‑Broker Disclaimer), 6 (Recording & Transcription), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Termination), 12 (Governing Law & Dispute Resolution), and any others that by their nature should survive.
12. Governing Law & Dispute Resolution
12.1 IMPORTANT: Disputes are subject to binding arbitration. You waive the right to a class action.
12.2 Unless mandatory law dictates otherwise, this Agreement is governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law provisions.
12.3 Any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Platform shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat and venue of arbitration shall be Cheyenne, Wyoming, USA. Judgment on any arbitration award may be entered in any court of competent jurisdiction.
12.4 The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration provision, including any claim that all or part of this provision is void or voidable.
12.5 Class Action Waiver: You agree that any disputes or claims must be brought solely on an individual basis and may not be brought as a class, consolidated, or representative action. You expressly waive any right to participate in or bring a class action, class arbitration, or representative proceeding against PitchCalls or its affiliates.
13. Changes to this Agreement
13.1 PitchCalls reserves the right to update, modify, or revise this Agreement at any time, at its sole discretion. Any such changes will become effective upon posting on the Platform or sending notice via email to registered Users.
13.2 If we make material changes to the Agreement, we will provide notice in a prominent manner through the Platform interface and/or via the email address associated with your account.
13.3 Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Agreement.
13.4 If you do not agree with any changes, you may discontinue use of the Platform and request the deletion of your account by contacting info@pitchcalls.com.
14. Contact
14.1 If you have any questions about this Agreement or the Platform, or if you wish to update your account information, request data deletion, report a security concern, or exercise your rights under applicable privacy laws, please contact us at:
Email: info@pitchcalls.com
Mailing Address: Niches LLC, 1021 E Lincolnway, Suite #6717, Cheyenne, Wyoming 82001, USA
14.2 We strive to respond to all legitimate requests within a reasonable timeframe. Please note that for security and verification purposes, we may require additional information to process your request.

Privacy Notice
15. Personal Data We Collect
15.1 When you register for and use PitchCalls, we collect personal data to provide, operate, and improve the Platform. This includes, but is not limited to, the following categories:
  • 15.1.1 Identity & Contact Information
  • Full name, email address, WhatsApp number, LinkedIn profile link.
  • 15.1.2 Profile & Preferences
  • Investor type (e.g. angel, VC, family office), investment regions, stages, sectors, check sizes, availability, investment readiness.
  • Startup location, sector, stage, team details, traction metrics, fundraising goals, pitch deck link, and other business profile data.
  • 15.1.3 Calendar & Booking Information
  • Connected calendar data, available time slots, booking confirmations, and timezone.
  • 15.1.4 Usage & Technical Data
  • Device type, IP address, browser details, session logs, cookie identifiers, and interaction patterns.
  • 15.1.5 Audio/Video Recordings
  • Video call recordings (subject to registration-based consent), which may be used to generate summaries, insights, and improve our matching algorithms.
  • 15.1.6 Additional Information
  • Any other information you voluntarily submit during onboarding, calls, forms, surveys, or interactions with our team, including data generated during your use of the Platform (e.g., feedback, call ratings, user behavior data, or preference updates).
15.2 This data is used solely to operate the Platform, match users, facilitate scheduling, personalize the experience, enhance quality, and improve matching algorithms.
15.3 You may contact us at info@pitchcalls.com at any time to access, update, or request deletion of your personal data, subject to our retention policies (see Section 20).
16. Legal Bases (GDPR/UK GDPR)
16.1 We process personal data in accordance with the General Data Protection Regulation (GDPR) and UK GDPR, based on the following legal grounds:
16.1.1 Performance of a Contract – Article 6(1)(b)
We process data to fulfill our obligations under the agreement between you and PitchCalls, including:
  • 16.1.1.1 Creating and managing user accounts
  • 16.1.1.2 Matching startups and investors
  • 16.1.1.3 Scheduling and managing pitch calls
  • 16.1.1.4 Sending call invites and transactional emails
  • 16.1.1.5 Providing customer support
16.1.2 Legitimate Interests – Article 6(1)(f)
We rely on our legitimate interest to operate and improve the Platform, including:
  • 16.1.2.1 Ensuring trust, safety, and fraud prevention
  • 16.1.2.2 Conducting analytics and measuring Platform performance
  • 16.1.2.3 Improving our user matching algorithms
  • 16.1.2.4 Retaining call recordings for quality assurance and dispute resolution (when consented initially)
  • 16.1.2.5 Sending service-related updates and reminders
16.1.3 Consent – Article 6(1)(a)
We request your consent before processing data for the following purposes:
  • 16.1.3.1 Recording video calls
  • 16.1.3.2 Using call content to generate insights or summaries
  • 16.1.3.3 Storing and analyzing recordings for algorithm training
  • 16.1.3.4 Sending marketing emails or promotional materials
  • 16.1.3.5 Using non-essential cookies and tracking technologies
16.1.4 Legal Obligation – Article 6(1)(c)
We may process your personal data to comply with applicable legal requirements, including:
  • 16.1.4.1 Performing sanctions screenings and regulatory compliance checks
  • 16.1.4.2 Responding to lawful requests from public authorities or regulators
16.2 You may withdraw consent at any time by contacting us at info@pitchcalls.com, without affecting the lawfulness of processing based on consent before its withdrawal.
17. How We Use Data
17.1 We use the data we collect for the following purposes:
  • 17.1.1 To provide and operate the Platform, including creating and managing accounts, enabling pitch calls, and facilitating interactions between users.
  • 17.1.2 To match users effectively using filters such as investment preferences, sector, stage, geography, and availability.
  • 17.1.3 To schedule, manage, and record pitch calls, including auto-booking functionality and reminders.
  • 17.1.4 To monitor platform usage and improve performance, including refining our algorithms and interface.
  • 17.1.5 To ensure trust and safety, prevent fraud, and enforce Platform rules.
  • 17.1.6 To communicate with users, provide customer support, and send service-related updates.
  • 17.1.7 For marketing purposes, including sending promotional communications, only if the user has opted in.
  • 17.1.8 To comply with legal obligations and cooperate with regulators, law enforcement, or court orders as necessary.
18. Sharing & Transfers
18.1 We may share your personal data with the following categories of recipients, in each case subject to appropriate safeguards, contractual obligations, and only as necessary for the operation of the Platform:
  • 18.1.1 Service Providers and Data Processors. Third-party vendors who support our services (e.g. hosting providers, analytics platforms, communication tools, calendar integrations), under data processing agreements that ensure confidentiality and compliance with applicable laws.
  • 18.1.2 Matched Counterparties. Other users on the Platform (e.g. founders or investors) with whom you are matched, solely to facilitate scheduling of pitch calls and delivery of relevant business information.
  • 18.1.3 Event and Networking Partners. Select partners or event organizers, but only if you have explicitly opted in to share your profile for networking purposes such as curated attendee lists, introductions, or community-building opportunities.
  • 18.1.4 Regulators and Legal Authorities. Government agencies, courts, regulators, or law enforcement bodies, but only when we are legally required to comply with applicable laws, subpoenas, or legal proceedings.
  • 18.1.5 Platform Promotion and Announcements. Information about investors (such as name, photo, firm, and investment focus) may be used publicly on our website, within the Platform, on social media, or in announcements, event pages, and other materials related to the PitchCalls ecosystem. Such use is limited to promoting the visibility of investor participants and their engagement with the Platform, and will not include sensitive or contact information without explicit consent.
18.2 We do not share your personal data for third-party advertising purposes. If any data is ever used in a commercial context—such as inclusion in a curated investor or founder list for an opted-in event—it will be done transparently and only with your prior consent.
19. International Transfers
19.1 Your personal data may be transferred to and processed in countries outside your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.
19.2 When transferring data from the European Economic Area (EEA), the United Kingdom, or other regions with data transfer restrictions, we implement appropriate safeguards to protect your data, including:
  • 19.2.1 Standard Contractual Clauses (SCCs) approved by the European Commission or UK Information Commissioner’s Office;
  • 19.2.2 Supplementary technical and organizational measures (e.g. encryption, access controls);
  • 19.2.3 Due diligence on the data protection practices of our service providers and partners.
19.3 By using the Platform and submitting your personal data, you acknowledge and agree to such transfers, processing, and storage outside of your jurisdiction, in accordance with this Agreement.
20. Retention
20.1 We retain personal data only for as long as necessary to fulfill the purposes outlined in this Agreement, including:
  • 20.1.1 Operating and improving the Platform
  • 20.1.2 Ensuring trust, safety, and fraud prevention
  • 20.1.3 Providing user support and account continuity
  • 20.1.4 Maintaining legal and regulatory compliance
  • 20.1.5 Training and enhancing our matching algorithms
20.2 Unless a longer retention period is required or permitted by law, our standard retention periods are as follows:
  • 20.2.1 User account data (e.g., registration information, preferences, matches, and booking history):
  • Retained for the lifetime of the account and for up to 36 months after account inactivity or deletion, to enable reactivation and ensure Platform continuity.
  • 20.2.2 Recordings and call metadata:
  • Retained indefinitely by default, unless a participant withdraws consent and requests deletion. This retention supports insight generation, dispute resolution, service quality, and algorithm improvement.
  • 20.2.3 Analytics, session logs, and cookies:
  • Retained for 12–36 months, depending on their use case (e.g., diagnostics, behavioral analysis, or fraud prevention).
  • 20.2.4 Email communication history and support tickets:
  • Retained for up to 36 months to ensure customer service continuity, internal tracking, and reference history.
20.3 Users may request deletion of their personal data at any time by contacting us at info@pitchcalls.com. We will review and process all deletion requests, except where retention is required due to:
  • 20.3.1 Compliance with legal obligations
  • 20.3.2 Fraud detection and prevention
  • 20.3.3 Exercise or defense of legal claims
  • 20.3.4 Legitimate business interests aligned with user expectations (e.g., ensuring continuity for re-engagement)
21. Your Rights
21.1 Depending on your jurisdiction (e.g., EU/EEA under GDPR, California under CCPA/CPRA), you may have the following rights regarding your personal data:
  • 21.1.1 Access – Request confirmation of whether we process your personal data and receive a copy of that data.
  • 21.1.2 Rectification – Request correction of inaccurate or incomplete personal data.
  • 21.1.3 Deletion – Request deletion of your personal data, subject to applicable legal or legitimate retention exceptions.
  • 21.1.4 Restriction – Request that we temporarily or permanently stop processing all or some of your personal data.
  • 21.1.5 Objection – Object to our processing of your personal data for direct marketing or based on our legitimate interests.
  • 21.1.6 Portability – Request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • 21.1.7 Withdraw Consent – Withdraw previously granted consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
21.2 To exercise any of these rights, please contact us at info@pitchcalls.com. We may request additional information to verify your identity and respond within the time frame required by applicable law.
22. Cookies & Similar Technologies
22.1 PitchCalls uses cookies and similar technologies (such as pixels, scripts, and local storage) to operate, secure, and improve the Platform. These technologies help us understand user behavior, enable core features (such as scheduling and login), and support optional analytics and marketing efforts.
22.2 Upon your first visit to the Platform, you will see a Cookie Consent Banner (CMP), allowing you to opt into non-essential cookies such as analytics or marketing. Essential cookies are required for the operation of the Platform and cannot be disabled.
22.3 You can manage your cookie preferences at any time through your browser settings or by revisiting the Cookie Banner.
22.4 Cookie Categories and Purposes:
  • 22.4.1 Essential Cookies
  • These cookies are required for the basic functioning of the Platform. They enable secure login, account authentication, calendar and pitch call scheduling, timezone detection, fraud prevention, and overall session continuity. Without these cookies, core features of the Platform may not operate correctly.
  • These cookies are always active and cannot be disabled via the cookie banner, although users may manage them through browser settings.
  • 22.4.2 Analytics Cookies
  • These cookies help us understand how users interact with the Platform by collecting data such as page views, navigation flows, match funnel performance, and feature engagement. This information is used to improve our user interface, enhance matching algorithms, and prioritize features.
  • Analytics cookies are optional and only activated if the user opts in through the Cookie Consent Banner.
  • 22.4.3 Marketing Cookies
  • These cookies support promotional efforts, including email open and click tracking, retargeting ads on third-party platforms (e.g., LinkedIn, Facebook), and measuring the effectiveness of campaigns. They also enable personalized content such as investor/founder summaries, pitch decks, and newsletters (if opted in).
  • Marketing cookies are optional and only activated upon user consent via the Cookie Banner.
  • 22.4.4 Functionality Cookies
  • These cookies remember user preferences, such as onboarding progress, calendar integrations, or language settings, to deliver a more personalized and efficient experience. They enhance usability but are not strictly necessary for the Platform to function.
  • Functionality cookies are disabled by default and require opt-in consent.
22.5 Cookie Duration and Providers
  • 22.5.1 Session Cookies
  • These cookies are temporary and expire once you close your browser. They are primarily used for essential functions such as login, booking, and session security.
  • 22.5.2 Persistent Cookies
  • These cookies remain on your device for a defined period (typically 12 to 24 months) or until manually deleted. They are used to remember preferences, improve analytics accuracy, and support marketing personalization over time.
  • 22.5.3 First-Party Cookies
  • These cookies are set directly by PitchCalls and are used to operate core features of the Platform.
  • 22.5.4 Third-Party Cookies
  • We may use cookies and similar technologies from trusted third-party providers to support analytics, scheduling, and marketing functionalities. These may include:
  • — Google Analytics – performance tracking and user behavior insights
  • — Meta Pixel (Facebook/Instagram) – marketing campaign measurement and retargeting
  • — LinkedIn Insight Tag – B2B audience insights and ad performance
  • — Calendly or other scheduling tools – calendar sync and availability data
  • — Email tools (e.g., Mailchimp, Customer.io) – open rate tracking and engagement analytics
  • All third-party providers are contractually obligated to handle data in accordance with applicable privacy laws and our data processing agreements.
22.6 Control & Withdrawal:
  • 22.6.1 Browser Controls
  • You can delete or block cookies through your browser settings at any time. Instructions are typically available in your browser’s “Help” or “Privacy” menu.
  • 22.6.2 Cookie Banner Preferences
  • On your first visit to the Platform (and periodically thereafter), you will be presented with a Cookie Consent Banner where you can opt in or out of non-essential cookies, such as analytics and marketing.
  • 22.6.3 Contact for Cookie-Related Rights
  • If you have questions about the cookies used on our Platform or wish to exercise your rights under GDPR, CCPA, or other applicable laws, please contact us at info@pitchcalls.com.
23. Security
23.1 We implement a combination of administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.
23.2 These measures include, but are not limited to:
  • 23.2.1 Encrypted data transmission (SSL/TLS)
  • 23.2.2 Secure data storage and access controls
  • 23.2.3 Regular software updates and vulnerability assessments
  • 23.2.4 Staff training on data protection and privacy best practices
23.3 While we strive to use commercially reasonable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Accordingly, we cannot guarantee absolute security.
23.4 If you become aware of any security issue, suspected breach, or unauthorized access related to your account or the Platform, please contact us immediately at info@pitchcalls.com.
24. Children
24.1 The Platform is intended for use only by individuals who are at least 18 years old. We do not knowingly collect or solicit personal data from children under the age of 18.
24.2 If we become aware that we have collected personal data from a child under 18 without verified parental consent, we will take steps to delete that information promptly.
24.3 Parents or legal guardians who believe that their child may have submitted personal information to us can contact us at info@pitchcalls.com to request deletion.